FAQ's

1. Are your Oud and Agarwood products authentic?

Yes. All our Oud oils (Dehn Al Oud) and Agarwood are 100% authentic and true to origin. We source carefully selected natural raw materials and follow traditional extraction and blending methods to ensure purity, quality, and consistency.

2. What makes Abdul Gani Perfumes different?

Our fragrances are rooted in over 30 years of perfumery heritage. We combine time-honored craftsmanship with modern refinement, offering genuine Oud, rare Agarwood, and handcrafted attars trusted by customers across the UAE, GCC, and India.

3. Where is your store located?

Our store is located at Samnan – Halwan, Sharjah, United Arab Emirates. You are welcome to visit us and experience our fragrances in person.

4. What are your store hours?

Monday to Sunday: 10:30 AM – 12:00 AM

Friday: 10:30 AM – 12:00 PM, 1:30 PM – 12:00 AM

5. Do you sell pure Oud oil (Dehn Al Oud)?

Yes. We offer pure Dehn Al Oud, sourced and crafted using traditional distillation techniques. Each Oud oil is carefully selected for depth, richness, and long-lasting character.

6. Are your perfumes alcohol-based or oil-based?

We offer both Oil-based Attars and spray perfumes, depending on the product. Detailed information is mentioned on each product page for your convenience.

7. Do you ship across the UAE and GCC?

Yes, we provide shipping across the UAE, and selected GCC and international locations. Shipping availability and timelines are shown during checkout.

8. How can I contact Abdul Gani Perfumes?

You can reach us through the following channels:

Phone: +971 50 767 6885

Email: info@abdulganiperfumes.com

9. Can I visit the store to test fragrances before purchasing?

Absolutely. We encourage customers to visit our store to explore and experience our fragrances personally, with guidance from our knowledgeable team.

10. Are your products suitable for gifting?

Yes. Many of our products are ideal for gifting, especially during festive and special occasions. Selected items come in premium packaging suitable for luxury gifts.

11. Do you offer returns or exchanges?

Returns and exchanges are subject to our Returns & Cancellations Policy. For hygiene and authenticity reasons, opened products may not be eligible. Please refer to the policy page or contact us for assistance.

12. How do I know which fragrance is right for me?

Our team is always happy to assist you—either in-store or via phone/email—to help you select a fragrance based on your preference for Oud, musk, floral, woody, or classic profiles.