Returns & Cancellations
Last Updated: 24/02/2026
Welcome to www.abdulganiperfumes.com (the “Website”).
This Website is operated by Abdul Gani Perfumes L.L.C, headquartered in Sharjah, United Arab Emirates. By accessing, browsing, or purchasing from this Website, you agree to be bound by these Terms & Conditions together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy (collectively referred to as the “Agreement”).
If you do not agree to these Terms, please refrain from using our Website.
1. Eligibility to Use the Website
To place an order on this Website, you must:
- Be legally capable of entering into binding contracts under applicable law
- Provide accurate and complete personal information
- Use a valid and authorized payment method
Impersonation, fraudulent use of payment methods, or use of false identities is strictly prohibited.
2. Orders & Acceptance
Once you place an order, you will receive an order acknowledgment via email or SMS/WhatsApp confirming receipt of your order.
A binding contract is formed only once your order has been dispatched.
We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Payment authorization failure
- Pricing or listing errors
- Suspected fraudulent activity
If your order is canceled after payment, a refund will be processed in accordance with our policies.
3. Account Security
If you create an account on our Website, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately of any unauthorized use of your account.
We are not liable for losses arising from failure to safeguard your account details.
4. Product Information
We make every reasonable effort to ensure product descriptions, images, pricing, and availability are accurate.
However:
- Minor variations in packaging or color may occur
- Products are subject to availability
- We reserve the right to correct errors or inaccuracies without prior notice
All prices are inclusive of VAT where applicable unless stated otherwise.
5. Payment & Pricing
We accept major credit and debit cards and other payment methods displayed at checkout.
- Prices are listed in AED unless otherwise stated
- Shipping fees are calculated at checkout
- International orders may be subject to customs duties, taxes, or import charges imposed by the destination country
Any such international charges are the responsibility of the customer.
6. Ownership & Risk
Ownership of products transfers to you once full payment has been received.
Risk of loss or damage transfers to you upon confirmed delivery to the shipping address provided.
7. Delivery
We deliver across the UAE, GCC, and selected international destinations.
Estimated delivery timelines are provided at checkout and in our Shipping Policy. While we aim to meet estimated timelines, we are not liable for delays caused by courier services, customs clearance, or events beyond our reasonable control.
8. Returns & Exchanges
We do not offer returns.
Exchanges are accepted only under the conditions outlined in our Return & Exchange Policy, including:
- Faulty or defective products
- Incorrect items delivered
- Requests made within the specified exchange period
Products must be unused and in original condition where applicable.
9. Intellectual Property
All content on this Website, including but not limited to:
- Logos
- Branding
- Product names
- Text
- Images
- Designs
- Graphics
Is the exclusive property of Abdul Gani Perfumes L.L.C and is protected under applicable intellectual property laws.
Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
10. Prohibited Uses
You agree not to:
- Use the Website for unlawful purposes
- Attempt to gain unauthorized access to systems or data
- Interfere with Website security
- Distribute malicious software or harmful content
We reserve the right to terminate access for violations of these Terms.
11. Limitation of Liability
To the maximum extent permitted by law:
- We are not liable for indirect, incidental, or consequential damages
- Our total liability shall not exceed the purchase price of the product in question
Use of this Website is at your own risk.
12. Third-Party Links
This Website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or services provided by third-party websites.
13. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of the United Arab Emirates.
Any disputes arising from the use of this Website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts of the United Arab Emirates.
14. Amendments
We reserve the right to modify or update these Terms & Conditions at any time.
Changes will be effective immediately upon posting on the Website. Continued use of the Website constitutes acceptance of the updated Terms.
15. Entire Agreement
These Terms & Conditions, together with our Privacy Policy, Shipping Policy, and Return & Exchange Policy, constitute the complete and exclusive agreement between you and Abdul Gani Perfumes L.L.C regarding the use of this Website and purchases made through it.
We reserve the right to refuse service, withdraw products, or suspend transactions at our sole discretion.
16. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Abdul Gani Perfumes L.L.C
Samnan – Halwan – Sharjah
United Arab Emirates
